About United Aquatics - United Aquatics UK Water Garden Pond & Aquarium
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About United Aquatics

UNITED AQUATICS – Pond & Aquarium Products & Equipment Supplier

We import and export quality Water Garden Pond  and aquarium products to the world pond market bringing to you unusual or hard to find products at a GREAT price.

Our love for the aquatic market started over 30 years ago.  We love this industry, whether it be in a garden pond or fountain, in a beautiful cold water or marine aquarium! Over the last decade, this passion for aquatics and an equally important desire for excellent customer service has led United Aquatics to drive for superb aquatics equipment, superior service and amazing, money-saving prices for our customers.

We’ve also learned that aquatics enthusiasts develop at all stages in life, and while some are experts themselves, others need a little help to get started. Because of this, you will notice our product range is vast.  If you are looking for something specific and don’t see, let us know.  We will make every effort to help you.

Our Mission is not to be a just another pond source but a leader in the industry offering great pond products, items and supplies with exceptional service.  Give us a try and see for yourself!!

Terms & Conditions

Payments

All Payments made to United Aquatics are taken by third party secure gateways.  United Aquatics makes every effort to protect your online purchase.  We accept PayPal accounts.  Once payment has been confirmed the order will go for processing.  Most orders received will ship via APC within 48 Hours

Refund requests will be refunded to the payment method of the order.

Shipping

We use APC, Parcelforce and Hermes to ship items, we use at our discretion so we offer a great delivery service.  Tracking will be uploaded within 24  hours of order dispatch.  Orders over 150.00 ship for free. Minimum order for checkout is £75 , orders between £75.01 and £149.99 attracts a £10 shipping charge

Returns

Returns are accepted up to 30 days from receipt of the order.  We will accept undamaged and unused products.

In the unlikely event of  a  incorrect item shipped United Aquatics will pay for return shipping, any other returns are the responsibility of the buyer. Please email for a RMA number for order tracing upon receipt.  We will refund your  money after receiving that undamaged product within 5-7 days.

Your Details

United Aquatics respect your privacy and do not pass or sell your customer data. We only use your data reference to shipping methods and providers. Every effort is made to ensure our privacy policy is in strict compliance with new General Data Protection Regulations that went into effect May 25, 2018. See Privacy Policy for GDPR Details

Concerns/Problems

Our office is inSheffield UK and hours are from 9 am to 5 pm  Monday thru Friday.  Our preferred form of contact is email sales@unitedaquatics.com .   We are here to help.

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